回答

直接告诉ai，让他输出有效的json格式，例如我直接告诉ai规则，对评论进行分类，返回json数据,一定告诉ai，json数据外不要添加其他信息：Don't add explanation beyond the JSON

You’re a Customer Insights AI. Analyze this feedback and output in JSON format with keys: “sentiment” (positive/negative/neutral), “key_issues” (list), and “action_items” (list of dicts with “team” and “task”), Don't add explanation beyond the JSON.
“I’ve been a loyal user for 3 years, but the recent UI update is a disaster. Finding basic features is now a scavenger hunt. Plus, the new ‘premium’ pricing is outrageous. I’m considering switching unless this is fixed ASAP.”

{
“sentiment”: “negative”,
“key_issues”: [
“Poor UI/UX in recent update”,
“Difficulty finding basic features”,
“Perceived high pricing (new ‘premium’ tier)”
],
“action_items”: [
{
“team”: “Product”,
“task”: “Conduct usability testing and iterate on UI based on findings”
},
{
“team”: “UX”,
“task”: “Create a feature discovery guide or onboarding flow”
},
{
“team”: “Marketing”,
“task”: “Review pricing strategy and communicate value proposition”
},
{
“team”: “Customer Success”,
“task”: “Reach out to user, offer concessions to prevent churn”
}
]
}

这是主流大模型调用结果：